Care home under fire in latest health watchdog reports

Care home under fire in latest health watchdog reports

Care home under fire in latest health watchdog reports

First published in Local News

The largest care home in the Maldon area has come under fire in a damning report detailing how residents were left with dried food stuck to their faces and clothes and were even refused baths.

The Care Quality Commission’s latest report raised a raft of concerns for elderly residents at Brewster House in Oak Road, Heybridge, which caters for up to 70 people

A spokesman for Runwood Homes, which runs the home, said: “Following the recent CQC inspection and warning notice, staff numbers were increased immediately and an Action Plan put in place.

“Runwood Homes are working with CQC to ensure we follow their guidance and address any shortfalls to meet the required standards.

“Action plans will be continuously reviewed, evaluated and implemented in line with any follow-up visits and advice by the Care Quality Commission. “

 

See the MBS for the full story.

Comments (4)

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12:25pm Sun 17 Aug 14

Treeman1963 says...

Privatisation of public services never improves them.
Privatisation of public services never improves them. Treeman1963
  • Score: -4

3:03pm Mon 18 Aug 14

Flower93 says...

I would like to say you shouldn't believe what you read in the paper, the manager has done a fantastic job there and has turned the place a new corner the care staff work extremely hard and do everything they need to to make the residents comfortable. If the papers understood the report which you can read online then they wouldn't of had to made headlines out of a very small thing someone living with dementia and we aren't just talking about forgetting simple things these residents have advanced dementia, have a right to say no to a bath I know for a fact the care team there continue to ask these residents throughout the evening if they wish to have a bath or shower if they refuse a duty of care by the care staff they can't force them to have a bath as this then would be classed as abuse as you can't force someone to do Somthing they don't want to. what the care staff do is give them a full body wash like all residents have day and night so they are not without personal care . this article if you can call it that states.
On the matter of residents having food around there mouths some residents eat with there hands some eat with forks there going to get food on them if they eat with there hands care staff can't take that ability they still have away from them, there are wipes which I've seen used to clean there hands arms and faces of residents whom have food on them.
This home is one of the best homes and is supported greatly by management and the care team work fantastic together and do really care and work hard. So I think before people start judging maybe they should go and look around to see the facts themselves and research into dementia and learn the ability they have and do not have in some cases and also learn the laws within care and find out the facts of how things should be done before pointing the finger the new manager has allocated more staff on floor and the home really does meet the needs and more. Don't judge before people know the facts and truth !
I would like to say you shouldn't believe what you read in the paper, the manager has done a fantastic job there and has turned the place a new corner the care staff work extremely hard and do everything they need to to make the residents comfortable. If the papers understood the report which you can read online then they wouldn't of had to made headlines out of a very small thing someone living with dementia and we aren't just talking about forgetting simple things these residents have advanced dementia, have a right to say no to a bath I know for a fact the care team there continue to ask these residents throughout the evening if they wish to have a bath or shower if they refuse a duty of care by the care staff they can't force them to have a bath as this then would be classed as abuse as you can't force someone to do Somthing they don't want to. what the care staff do is give them a full body wash like all residents have day and night so they are not without personal care . this article if you can call it that states. On the matter of residents having food around there mouths some residents eat with there hands some eat with forks there going to get food on them if they eat with there hands care staff can't take that ability they still have away from them, there are wipes which I've seen used to clean there hands arms and faces of residents whom have food on them. This home is one of the best homes and is supported greatly by management and the care team work fantastic together and do really care and work hard. So I think before people start judging maybe they should go and look around to see the facts themselves and research into dementia and learn the ability they have and do not have in some cases and also learn the laws within care and find out the facts of how things should be done before pointing the finger the new manager has allocated more staff on floor and the home really does meet the needs and more. Don't judge before people know the facts and truth ! Flower93
  • Score: 8

7:46pm Thu 21 Aug 14

TheBigScaryBear says...

Really - they treated our dad and us so badly and our dad moved out 3 weeks ago. We visited regularly and saw so many stressed residents wanting the toilet and the carers would just ignore them. Alarms would go off and none of the carers would turn up to help them. I stood on dad's mat that was alarmed by mistake and no one came to see if he had fallen over. One resident was so stressed for 30 mins as she had a broken leg and could not get to the toilet. She was calling out and pleading and yet no one came. I went to get someone after 15 mins and told them and 15 mins later no one came again. I had to find the manager and finally they helped the resident. I 100% agree with this report as I saw it for myself!!
Really - they treated our dad and us so badly and our dad moved out 3 weeks ago. We visited regularly and saw so many stressed residents wanting the toilet and the carers would just ignore them. Alarms would go off and none of the carers would turn up to help them. I stood on dad's mat that was alarmed by mistake and no one came to see if he had fallen over. One resident was so stressed for 30 mins as she had a broken leg and could not get to the toilet. She was calling out and pleading and yet no one came. I went to get someone after 15 mins and told them and 15 mins later no one came again. I had to find the manager and finally they helped the resident. I 100% agree with this report as I saw it for myself!! TheBigScaryBear
  • Score: -3

7:17pm Sat 6 Sep 14

Flower93 says...

Don't you think the care staff Could of been dealing with someone else believe it or not there are a lot of residents in that care home bed ridden and need to be assisted with meals fluids and everything. And that someone living with dementia will ask continuously through out the day to go to the toilet irrevlevent if they've been 5 mins 10 mins 30 mins Ago the care staff have over 70 residents to look after some needing specalized care maybe consider this before making judgement
Don't you think the care staff Could of been dealing with someone else believe it or not there are a lot of residents in that care home bed ridden and need to be assisted with meals fluids and everything. And that someone living with dementia will ask continuously through out the day to go to the toilet irrevlevent if they've been 5 mins 10 mins 30 mins Ago the care staff have over 70 residents to look after some needing specalized care maybe consider this before making judgement Flower93
  • Score: 2

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