A care home has bounced back after healthcare watchdogs said improvements have been made.

Elmcroft Care Home, in Brick House Road, Tolleshunt Major, was rated good by the Care Quality Commission (CQC).

In its previous inspection in 2017, the home was told it had to make improvements in its effectiveness and leadership.

Following the latest inspection, a CQC report said: “The service kept people safe from harm.

“Staff understood their responsibilities to protect people from harm and were confident about how to raise concerns in line with the provider’s safeguarding and whistleblowing policies.

“Risks to people’s daily lives had been assessed and measures were in place to prevent avoidable harm and ensure people’s freedom was supported and respected.

“Recruitment and selection procedures were in place and appropriate checks had been undertaken before staff began work.

“Staff were well-trained and worked together as an effective team.”

Following its last check-up, inspectors said staff competency was “not sufficiently robust and staff were not consistently skilled when supporting people with dementia or complex mental health needs”.

After drawing up a new action plan to improve its service, the CQC said the care home has made major improvements.

The report said: “People received individualised care and support from staff who were kind and patient.

“They knew people well and understood their choices, likes and dislikes and were committed to ensuring people received good quality care.”