A COUNCIL has advised residents they do not need to pay to challenge their council tax totals after reports of a series of spam calls.
A spokesman for Maldon District Council said: "The council has received reports in recent weeks of companies contacting residents and asking them to pay them to challenge their council tax band or to get a council tax refund.
"We understand that some residents have been concerned by these companies’ approach, who they claim to be and the information they are giving out.
"We would like to advise residents that there is no need to pay to challenge a council tax banding.
"Whilst the council does not decide about bandings, we would like to advise residents that this can be done for free by contacting the Valuation Office Agency.
"Residents can appeal their banding themselves or if they need help then they can approach the Maldon Citizens’ Advice Bureau for assistance."
Visit www.maldon.gov.uk/info/20071/council_tax.
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