Criticised care home insists it has tackled concerns raised by inspectors

First published in Local News

A care home has said has said it has responded to and rectified concerns raised by inspectors.

Swan Care Residential Home, in North Street, Tillingham, was told to take action by the Care Quality Commission following an unannounced inspection in February, which found that the home was not meeting set standards.

A report, published by the CQC in March, said that improvements were needed in relation to the management of medicines, consent to care and treatment, ensuring that staff received appropriate refresher mandatory and specialist training and the recording of complaints.

Joyce Banning, the registered manager for the care home, said: “CQC did have some minor concerns over a few of the outcomes and fortunately flagged them up so that we could rectify and make the amendments necessary."


Send us your news, pictures and videos

Most read stories

Local Info

Enter your postcode, town or place name

About cookies

We want you to enjoy your visit to our website. That's why we use cookies to enhance your experience. By staying on our website you agree to our use of cookies. Find out more about the cookies we use.

I agree