Frustrated customer writes to PM after waiting more than two weeks for telephone cables to be fixed in Ulting

Maldon and Burnham Standard: Engineers get to work on repairing fallen cables Engineers get to work on repairing fallen cables

A frustrated customer resorted to writing to the Prime Minister after telephone lines and broadband were cut off for more than two weeks.

Up to 20 residents in Crouchmans Farm Road, Ulting, were affected when a delivery lorry knocked into a telegraph pole on December 10.

Carlie Mayes, whose husband Glenn is a celebrant and toastmaster, said 20 engineers were called out as each household affected called BT, which supplies their phone lines.

She was told by engineers that it could take six to eight weeks to fix.

But a BT spokesman said the firm had received ten reported faults and had agreed an emergency road closure on Friday and Saturday to carry out repairs.

Comments (2)

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10:44pm Tue 24 Dec 13

Jack222 says...

I hope the PM has more important things to do with his time.
I hope the PM has more important things to do with his time. Jack222

11:32am Sat 28 Dec 13

OMPITA [Intl] says...

This is actually a very interesting story.

The ‘news’, if that is what we really are going to call it, is of course not centred on the situation vis-á-vis the transient state of the telephone service currently provided to the residents of Crouchmans Farm Road. It is predicated on the fact that this lady has seen fit to think that her relatively miniscule problem merited the personal attention of the Nation’s Prime Minister. How utterly ridiculous that would seem to be!

What we don’t know of course is whether she saw fit to hawk the story directly to the BWT herself and in so doing deliberately ‘dropped’ the fact that her husband was none other than ‘a Celebrant and Toastmaster’. If she did then she would only have herself to blame if she became subject to some ribald and colourful comparisons to our much loved character ‘Mrs Hyacinth Bucket’.

If however the ‘Lady of the House’ was set up by a Newsquest journalist who had heard of the situation and saw the opportunity for a jolly good wheeze at her expense than that would be very cruel and unforgivable.

The inescapable and underlying fact is that the recent severe conditions have placed an extreme and inordinate strain on our utility providers who must, by necessity, prioritise their limited resources when planning remedial engineering activities.

Whilst husband Glen is without doubt an extremely successful, well known and respected ‘Celebrant and Toastmaster’ we must not forget that his chosen profession most definitely falls within the domain of ‘Leisure and Entertainment’. It would be so very very wrong if anyone expected preferential treatment on account of that.

There are far more important services whose needs should be attended to before they get down to the non-essential likes of the entertainment and leisure. Doctors, Nurses, other Healthcare Workers, Highways Personnel, Power Workers, Teachers, Food & Distribution Workers, Police Officers, Bankers, Communications & Transportation Workers and the like are just few that come to mind.

I feel that Entertainers, Bookies, Retirees and others who similarly do not make a direct a contribution to the absolute essentials of day to day life should accept their place in the ‘pecking order’ of things. I’m somewhere in this latter category and I don’t for one moment mind having to wait my turn should that become necessary.
This is actually a very interesting story. The ‘news’, if that is what we really are going to call it, is of course not centred on the situation vis-á-vis the transient state of the telephone service currently provided to the residents of Crouchmans Farm Road. It is predicated on the fact that this lady has seen fit to think that her relatively miniscule problem merited the personal attention of the Nation’s Prime Minister. How utterly ridiculous that would seem to be! What we don’t know of course is whether she saw fit to hawk the story directly to the BWT herself and in so doing deliberately ‘dropped’ the fact that her husband was none other than ‘a Celebrant and Toastmaster’. If she did then she would only have herself to blame if she became subject to some ribald and colourful comparisons to our much loved character ‘Mrs Hyacinth Bucket’. If however the ‘Lady of the House’ was set up by a Newsquest journalist who had heard of the situation and saw the opportunity for a jolly good wheeze at her expense than that would be very cruel and unforgivable. The inescapable and underlying fact is that the recent severe conditions have placed an extreme and inordinate strain on our utility providers who must, by necessity, prioritise their limited resources when planning remedial engineering activities. Whilst husband Glen is without doubt an extremely successful, well known and respected ‘Celebrant and Toastmaster’ we must not forget that his chosen profession most definitely falls within the domain of ‘Leisure and Entertainment’. It would be so very very wrong if anyone expected preferential treatment on account of that. There are far more important services whose needs should be attended to before they get down to the non-essential likes of the entertainment and leisure. Doctors, Nurses, other Healthcare Workers, Highways Personnel, Power Workers, Teachers, Food & Distribution Workers, Police Officers, Bankers, Communications & Transportation Workers and the like are just few that come to mind. I feel that Entertainers, Bookies, Retirees and others who similarly do not make a direct a contribution to the absolute essentials of day to day life should accept their place in the ‘pecking order’ of things. I’m somewhere in this latter category and I don’t for one moment mind having to wait my turn should that become necessary. OMPITA [Intl]

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