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Essex: Train operator scoops top industry award
9:00am Sunday 17th March 2013 in Local News
Rail company Greater Anglia has won a top award given by the industry.
It scooped Train Operator of the Year at the 15th Rail Business Awards for its work in the first year of the regional franchise.
The train operator was complimented for its service during the Olympic and Paralympic Games, improved punctuality and reduced weekend engineering works due to its partnership with Network Rail.
But a recent survey by consumer group Which? rated Greater Anglia as the second worst train company in the UK, while a recent National Passenger Survey gave it an 82 per cent satisfaction rating.